Bought this cycle in Decathlon, Coimbatore. Did not have a clue about cycle variants such as mountain bike, road bike. I asked for a cycle for daily use and to reduce weight, and I was told this one is the best. Sales person lacked knowledge and I believed him and bought this cycle. After buying, used for a week, felt not at all comfortable, seating was bad, not ideal for daily use and stopped using after a week.
This cycle is not meant for plain roads, this is for occasional mountain biking which I came to know after buying the cycle. I was mislead, however, I spoke to Mr.Bala, manager and told about my experience, and they were happy to give me full refund. Hats off to the manager, and really hope that customers are given clear details about different variants of cycle and which will suit them the best.
lacks comfort, not recommended for long rides
using it for a week. Even for some small bumps on roads the vibrations are transformed to handlebar and after a brief ride i feel pain on my elbow. I thought even without a suspension the brand's engineering would save me from elbow injuries but this is also like anyother ordinary cycles that comes with rigid fork. with this much money spent on this cycle i can't compomise it for my elbow injuries. Other than this problem, i like this cycle.
The entire look is awesome
even for 10k ride, my elbow pains
i brought this bike 6 months before from decathlon thrissur . now my handlebars are rusted and the gears are not proper, everytime i went to decathlon they tune the gears of my bike eventhough it repeatedly showing improper shifting . i've a bad experience with this bike
good breaks and quality
gears and painting
Very good comfortable bike
I bought a cycle which was kept in stand
Within 1 month the Gear shifters are not workin,it's making weird noise,the paint is coming out,and the gear protection thing came out
I wish they could replace my bicycle
Gear shifter paint job breaks delicate
Thank you for taking the time to give us your review. Apologies for the bad experience you have had with your bike Rockrider 300. We have 2 layers of painting done on the frame of the and it is abnormal for a new bike to loose paint. Please get the bike to our workshop they will inspect the paint and the gears for you. If you are still not satisfied with the service you may ask for a new bike as well.
Deepak Babu E-sport manager DECATHLON
hi everyone..i bought this cycle a few weeks ago from vytilla showroom(Kochi) .Rididng this on the road feels like a normal cycle only.The wrist of my hand pains always when i ride this for a few kms which is the major defect that i feel. The height of the handle bar could have been a bit higher (i bought an L size) , but the ride is smooth though if the road is good. I think the product is overpriced a little.The brakes are of good quality
all parts are of excellent quality
handle position could have been a little higher
At 1st when i went to the STORE in BHUBANESWAR, they gave me the bicycle which was already there in the STAND. FORKS in the front rim are bent. I have ride the bicycle only 3times and chain is not at all smooth. Lots of problem in the gear changing, although i have been changing the gear as per the guidelines. I am not at all HAPPY with the bike. I hope the STORE provides me another bicycle as the present one is already a defective product.
They sold me the bicycle which was in the STAND
Thank you for taking the time to give us your review. Apologies for the bad experience you have at our Decathlon store. I will get in touch with the store, explain your experience and look for the best solution. Request you to give me some-time for me to process this internally and then the store team will get in touch with you regarding the same.
Deepak Babu E-sport manager DECATHLON
Rockrider 300 is a good product but seat is not so comfortable.
Not so comfortable
i bought a rock rider 300 L size in decathlon store, Coimbatore. just after four days of use this is making me feel very bad and annoying about my decision to buy this. the following reasons are
1) I am 6' feet height and the handle bar of this MTB is SHORT (in store they told me it can be adjusted but it actually cant) and just after few long rides I am feeling very uncomfortable. (Persons of height of 5'11 or above think twice before buying this model)
2) just after two rides there was ridiculous noise from break shoe, I took it to store the very next day. NO RESPONSE from store person
3) during Gear shifting I could find many times the gears are slipping. In store they are not checking properly and telling me every thing is OK. Comparing responses Before you buy and after you buy there is a total change, not happy with this.
4) poor knowledge from staffs regarding the SPECIFIC MODEL BIKES made me ended up in buying this i feel.
Light weight based on the entry level MTB
gear shift , chain, break sound, handle bar height