The glove was warm, the sleeve was a little short that meant snow would easily build up. However after 3-4 days in the Alps snowboarding the seem came apart and the inner lining started to spill out so ended up in the bin
Dear Mr. Barber,
I'm sorry to hear about the inconvenience caused by the use of this glove. I will be forwarding this feedback to our product managers to work on this product for the following seasons. If you would have any photos of the glove, I would be grateful if you could send them to us.
Feel free to return the gloves to your closest store or by post. The process is explained in the following page: http://www.decathlon.co.uk/receiving-my-order.html
Hope you enjoyed the rest of your snowboarding trip,
Tea Djumisic Market manager DECATHLON
I am about to return these gloves as when we separated them we noticed that they were odd and after one ski trip they are completely worn on the palm of the glove
Hi Mrs Gray,
Thanks a lot for your feedback. I'm sorry to hear about the issues you had with our Chill Heat Gloves.
I invite you to go to your closest Decathlon branch in order to return the gloves so you can have a full refund or exchange. We will be able to check as well if the product was faulty.
In the meantime I will give your feedback to the product manager.
Cyrille Simon UK Market Manager DECATHLON