All our backpacks undergo comfort and use tests carried out by users who are representative of our target market, in conditions identical to those found in typical use. Our Field Test Missions team up the product manager with people who aren't affiliated with QUECHUA, to test, improve, and validate our products.
Backpack technical tests.
We carry out laboratory tests to check components: fabrics, buckles, straps, foam, zips... For example, with fabrics: resistance to abrasions, tears, colour-fastness when exposed to UV rays, when washing, waterproofing... A test on the end product which reproduces the impact to which the backpack is exposed over the years is used to check the resistance of assemblies: it is placed, filled with ballasts, on a mannequin which mimics the actions when walking quickly, over thousands of cycles.
10 year warranty, technical warranty
The Component Brand, Strenfit, a partner of Quechua overseeing the research and checking of components and assemblies, completed tests simulating the ageing of backpacks. These tests focused on components, seams and the end product. The results allow Quechua and Strenfit to guarantee the tested backpacks for 10 years beginning from the purchase date on the till receipt.
10 year warranty, conditions
The warranty covers backpack defects, with the exception of those resulting from standard wear and tear and abnormal conditions of use. This special 10-year warranty will only be issued upon presentation of the product and till receipt, if the product is covered by the warranty, it will be repaired or exchanged free of charge. This commercial warranty does not exclude legal warranties applicable dependent on the country and/or State.
How is the backpack volume measured?
A standard method is used to measure the volume of each backpack: we use small balls to fill the main compartment and all pockets. Then we empty the balls into a graduated container which provides the equivalent volume in litres. The weight when empty corresponds to our reference sample. This may vary slightly.
How do I adjust my backpack?
FIRSTLY, LOOSEN all the straps (shoulder straps, belt, load boosters). PUT ON THE BACKPACK. With backpacks of 50 l and more, PLACE THE BELT ON HIPS (it should cover the iliac bones of the pelvis) and TIGHTEN IT. For smaller volumes, it should sit on the waist. TIGHTEN THE STRAP BUCKLES. Finally, ADJUST THE LOAD BOOSTERS to suit you.
How do I fill my backpack?
Place sleeping items at the bottom. Place heavy materials close to your back (tent, camping stove, food). Clothing are placed around this. The floor mat can be placed under the flap, the tent under the backpack if there is no space inside. Keep a waterproof jacket and fleece to hand. Use the pockets to divide "small" items required during the day (sun cream, card, glasses...). The water pocket is provided in the specified compartment generally down the backpack.
Decathlon alongside Quechua has chosen to inform you on the environmental impact of hiking backpacks across the entire life cycle. This work follows on from an experiment started in July 2011 alongside the French Ministry of Ecology. ABCDE scores are assigned following a comparison of Quechua backpacks only. Details of this project and the calculation methods are available at www.oxylane.com/20/demarche-environnementale