Pretty disappointed by the fact it only counts every other step. I called the customer service about it and they gave me a replacement but it was exactly the same. I called again and they put me through to someone in store who said that was normal. It makes no sense to me why it should only count one out of two steps. It also makes pretty loud noises when in use. The fact that the resistance cannot be adjusted can also be a problem. Good workout otherwise but I think the resistance thing might become a problem. Might update my review after a couple of months using it.