Not what I wanted after understanding it. No instructions or photos in the package despite the claims over a year ago.
No instructions. Worthless.
Thank you for taking the time to give us your feedback. Apologies for the lack of information. This a hook to hang a bicycle from a wall using the frame or the wheels. Please let me know what information you were looking for. If the product is not serving the purpose and is still in saleable condition, you can return it to the closest store.
Deepak Babu E-sport manager DECATHLON
I have three of these hooks hanging bikes in the garage. The only problem with them is that the plastic sleeve around the hook gets torn easily. I've covered one with electrical insulation tape and one with duct tape - both seem to work well to stop rims getting scratched.
Hook itself is sturdy and works very well. Make sure you use strong-enough wall fixings and screws. One screw snapped at the head and the other one pulled out of the wall! No damage, but I had to drill new holes.
Great thing about individual hooks is that you can decide the spacing and height yourself.
I have four of these in my garage holding various bikes on the wall. I have had them up for several years now with no problems. Make sure your wall is strong enough to hold the weight of the bike(s) and get really good fixings into the wall. I would not recommend putting these on a plasterboard wall unless you fix into the studs. Check the hooks every year or so to make sure the screws are still tight. Also check the plastic sleeve on the hook for damage, as it wears after a while and the hook may scratch your rims, but you can put tape round the hook to prevent this.
Cheap and simple
I bought three of these to store bikes, and fixed them to the wall.
There were no instructions included, nor does the item come with screws.
I drilled holes in my wall, hammered in rawl plugs, and screwed the hook to the wall using the thickest screws I had, that would fit through the rather narrow holes. The screws were 40 or 45mm long. Seemed great at the time, until that night when I was wakened by an almighty crash from the garage. My beloved bike had hit the floor, bounded, and impaled itself on the lawnmower. Not happy.
You get what you pay for...
I'm sorry to read that the hook fell off the wall. From what I gather the hook itself did not break or bend, the issue seems to come from the wall fixing.
Many variables can come in to play but 40-45mm sounds a little short if you add in the thickness of the hook as well.
I agree with you that a minimum crew length may need to be indicated but again, the type of material you are screwing into (plasterboard, wood, masonary) and the type of screw/rawl you use also varies.
When I read the other reviews, the hook iteslf seems to be popular but the instructions could do with an uplift. I will feed this back to the packaging engineer.
Peter Lazarus UK Cycling Market Manager DECATHLON
better than the other more expensive one from decathlon, this only needs 2 screws and holds the bike just as well. I've bought both, but will buy more of this one.
no instructions/screws included
I got the product a while ago and am not sure how to fix it .. I have two of these brackets for one cycle. The depth of the bracket is much lesser than the handle bar and peddle .. Not sure if they could be fixed on the wall .. Please advise.
The mount is to be attached to the ceiling or wall and the wheel of the bike it slide over the hook (yellow part). If you need any more information, contact me via e-mail and I can send a picture showing how exactly if you are unsure.
Rob Basnett b'Twin Product Expert DECATHLON
Great for hanging my bikes in the garage.
I'm writing this review because i wanted to warn you about one point.
Well, I have this product and i know how to use it. However; when i wanted to show it to my friend, because he needed sth like this; i noticed that there is almost no useful information which shows how to use it. I think a few more pictures would be very useful for those who bought it and/or for your possible future customers (which means also for your sales:)
I believe that people don't really understand what this product is for... So, also being a Btwin lover, i wanted to warn you. If you put two-three pictures (which show "how to" use it) you will increase your sales.
I hope you take into account my friendly advices.
Have a great day
lack of information
Thank you for taking the time to give us your feedback regarding this product.
It is indeed a hook which you fix to your wall or ceiling to hang your bike. I think that one or two extra photos would be good. I will inform the product manager who organises this.
Peter Lazarus UK Cycling Market Manager DECATHLON
Great idea for getting your bike off the shed/garage floor and use some space above! Measure the distance between your wheels where they touch the ground and mount these hooks the same distance apart, when you hook up the bike you don't have to line the wheels up too much as the wheel will rotate and rind its centre, couldn't be easier!
Rubber coating protects wheels