the product does not reach the criteria as mentioned by the quechua website and sales personnel, i purchased it on oct 2016 and went to sikkim, it was hardly -8 degree, but felt very cold, it did not help that much, i want to return the material and purchase another one which may help in the cold
Hello Arnab,Thank you for your feedback on the Xlight down jacket. I am really sorry to hear that you did not find the product helpful and I understand how difficult it is to be in such situation without proper protection.Quechua down jackets are designed to protect from cold during your hike. It is to be worn as a third layer, which is on top of a base layer and a fleece as the second layer. The same has been tested both in the lab as well as in the field to guarantee the comfort. We apologise for not explaining this to you at the time of purchase. If you are still not happy with the product, you can visit any of our stores or write to email@example.com to exchange your product.I remain available if you have any further query :)
Varun NAIR WEB.MARK DECATHLON
This product is very thin at zero 0°c temperature I felt very cold after wearing this .And quality also not that good
outer layer is very thin and easily get damaged by little scratch ..can you please replace it or repair it
outer layer is ver thin and easily get damaged
Hello Mr. Amardeep,
Thanks for your feedback on the Quechua X-light jacket. I apologize for the inconvenience caused to you by our product.I agree totally with you that the outer fabric of the X-light jacket (in general all down jackets) is light and that is due to the reasons as follows, these jackets are meant for usage on the mountains for a hiker which demands light weight and compactness which is guaranteed by the down inside and the light fabric outside, plus the light fabric allows the down inside to fluff up later on a longer use. Also, these are worn with a windproof or a rain jacket outside to tackle the light fabric. A solution for this now is the 3M tape available in the market, which seals the tear totally retaining the properties of the jacket completely.I stay at your disposal if you need any further assistance with our products.
Can you replace it
Very thin outer layer.Damaged in the very first us
I purchased this product from India for my Europe trip during October 2016 and even with all the extra layers, I found the quality to be sub standard. It is claimed by the company that this jacket can withstand temperature between -5 to -10, but right from day one, even 10-15 degrees in the day time was unbearable and I had to shed some more money to purchase a new jacket from there (but glad that I got a good quality branded product at the same price as this one).
I purchased this jacket only because it can be folded even though the temperature there was not such extreme one. But after using it I am wondering what could have been my situation if I would have purchased another jacket from decathlon suitable for 5-10 degrees.
After my experience, It is impossible to believe that this same product can be used in extreme conditions as claimed by the company. I don't know whether this compromise on quality is made for products sold in India only as I can see satisfied reviews from other customers and a complaint similar to mine by an Indian consumer.
I am glad that I was able to return the product. But, more importantly such a fatal error or misrepresentation is not good from a reputed brand. It is advisable that the company do not make compromises on quality of hiking and winter clothes like these as any under performance from the claimed level will also turn to be detrimental to the health situation of the user.
A clarification in this regard will help me in deciding whether I can trust and buy products from the company in future.
Low quality, claim upto-5 is a bit "overhyped"
Thank you for your feedback on the X-light Men's Hiking Down Jacket. I am sorry to hear that the jacket didn't match your expectations.
Quechua has presence in 30 countries and all the products are designed, prototyped and tested in Chamonix Valley, France. Though it does not matter where you buy the product from, as it has to go through the same quality standards as products from the rest of the world. Therefore the X-light in India is same as X-light in Great Britain or France.
Our users are at the heart of our innovation and development. Therefore all Quechua down jackets are tested in both laboratory(on a thermal mannequin) and in real conditions by specific user group before reaching the stores.
The conditions of the test are as follows:
The user/mannequin is wearing synthetic long sleeve thermals/base layers. A fleece jacket on top and the down jacket as final layer.
He is also wearing synthetic thermal bottoms and fleece lined pants.
All the extremities of the test subject body are covered by warm beanie(hat), gloves, warm socks and boots.
This simulates the real life layering system the user will have while hiking.
As it is a hiking product, the user/mannequin is walking at 5km/hour speed in wind speeds of 5km/hour.
With this exact system, the user reports no sensation of cold during the temperatures mentioned in the description.
But if you are not hiking and your body is not producing enough heat, there are high chances you might feel cold in the same temperature.
All down jackets work on the same principal, they trap the body heat generated by your body. The more heat your body will generate the warmer they will keep you (hence no cotton, as it is a summer fabric).
The thermal efficiency of human body is around 20% which means only 20% of the energy it is converted into mechanical work while the rest 80% is heat loss. Therefore when your body is at rest or not much active the heat generated is also less. Therefore insulation required for runner < hiker < football match spectator.
Also plenty of other variables like material of the first layer(cotton is bad), previous cold exposure(someone local will have more resistance that you), windchill (5 degree Celsius will feel 0 degree at 30km/hr wind and a windproof layer is recommended in such cases) plays a large part in thermal comfort.
All this information can be little confusing therefore we mention the most important of it on our website and instore.
I am available in case of any questions.
Product Trainer & Community Manager-Mountain Sports
I have recently bought this product and undergone a trek at Roopkund, Uttarakhand. India. At first I was impressed as Decathlon website mentions that the jacket is suitable for -5° to -10°C. Along with the jacket, I have used three layer protection, i.e. undergarment, Quechua fleece inner, cots-wool shirt and sweater, During night the temperature went down to almost -5°C and the jacket failed to give me adequate warmth.Moreover, some feathers came out out of the jacket's top surface. The positive thing about the jacket is its low price and light weight. It may be suitable for places where temperature does not go below 0°C.
Light weight and low cost
Not suitable for temperature below 0°C
I don't have any advice to you
Comfort and usefull
I bought the jacket as a general use bit of kit. It stuffs down nice and small, very light, warm and comfortable. I'd 100% buy another.
Thin and comfortable and very warm. I am not sure it is quite as good for temperatures -5 -10 as advertised but for a normal British winter day it is perfectly adequate.
Would benefit with having draw strings at the waist.
Other than that, it's a great jacket