Pls modify & strengthen the strap & its links & metal parts.
Quality & Looks
The product which I bought it had so many scratches. Sizes are not available
Avoid Weekend shopping.
The silver color is giving away easily with slight touch with other objects. Highly susceptible to scratch. Will look ugly soon. I bought it from your Howrah store ( Bill No. Howrah01*/0007955, Date:30.05.2016) and have kept it like that without using even for a moment. Can I exchange it with its black color model.
Moreover, the Rs 10 carry bag you give is of poor quality. Its handles are not stitched, rather pasted. As a result, the handles came out withing ten minutes. That day I had to travel about 200 km to Durgapur with bagful of accessories in 3 public transports. Imagine my troubles !!
good looks, strong enough
Helmet is giving away color with slight rub
Please accept my sincere apology on behalf of our company.I am very sorry to learn that your experience with Helmet Play 5 grey and carry bag.I understand your frustration of travelling a long journey and having a bad experience.
Regarding our helmets, I would like to tell you that we made sure to use the most qualitative plastic, so that will provide the best protection in case of fall, for cons and even if the quality of the plastic used is optimal, a plastic shell helmet falls to the ground will always be marked. When the paintings are bright, like your Play 5 grey helmet mark, less but will still marks or scratches.
I would like to thank you for bringing the issue of carry bags to our attention. It will help us improve our operations and services. If there are any other issues that need to be addressed, now or in the future, please don't hesitate to contact us personally by phone or email.
Commercial & Communication Manager,
Oxelo, Decathlon Sports India.
Got two of these for my kids along with the waveboard. The ring adjustment system endures that it fits properly and the kids are comfortable wearing it.