Was happy with the rod but now not happy as the big guide is broken want to know how can I have this fixed.
Thank you for taking time to review Northsea 390 Telesco Shore Fishing rod.
I hope you enjoyed angling with this fishing rod.
Yes, I understand your concern: today Decathlon does not offer after use services for fishing equipment in India.
Decathlon has products for over 50 sports under one roof and we are relatively new to the Indian market. We are trying to take one step at a time. At the moment, we offer after use services for heavy and/or investment products only (example, bicycles or gym workout equipment). However, as you are already aware, angling is a lesser known sport nationally and we have not set up the infrastructure for after use services yet. However, we may, in the distant future.
In the mean time, I assure you that this is the first reported case of a broken guide with the North sea and it is not a frequent issue. I request you to visit any Decathlon store and claim a refund of the equivalent amount or exchange the product. The copy of the purchase receipt is not required, your phone number used at the time of the purchase can retrieve all billing details.
Again, I am extremely sorry for the inconvenience caused. Hope the above solution helps you to continue practicing the niche sport of Angling.
Team Caperlan for Decathlon
Bought to take on holiday. It is a great rod for the price. Only down side is it doesn't fold sufficiently to fit in a case, if it was being taken abroad for instance.
Light weight but feels robust
Not as compact as some when folded down
Specially designed for sea fishing, mackerel fishing rod I tested it and we had very good results. Performs very well in large seizures. I am very pleased with it.
Extremely light and elastic but strong