I'm genuinely surprised it's 20L looks on the small size. Had it been for me, I'd have probably returned it but as it's for my children I'm ok with the size
I bought two of these for my children to use as their school bags. They have been in use for just over a month. The tab of fabric which overlaps the zip gets caught in the zip on a daily basis, resulting in one of the zips coming apart trying to release the blockage. I've never known any bags to have such a major problem with the zips. If it didn't involve a ferry journey to get to my nearest store I would have returned both bags! Very disappointed.
I have other Decathlon rucksacks which are great.
I am sorry to hear about your experience with the Arpenaz 20L Backpack. All of our backpacks are tested rigorously which is why they have a 10 year warranty. Please review this video if you want more information on our testing process: https://www.youtube.com/watch?v=4qAjYs7qCX0. Since your fault is covered by the warranty you are entitled to a full refund or an exchange. I understand that your nearest Decathlon store is a long journey away so I suggest that you return your faulty product by post by following these instructions: https://www.decathlon.co.uk/return-order-by-post.html.
Alec Stratton-Lake | UK Product Trainer
I bought this for my daughter, in brownie yellow as she wanted and we are so pleased with it that I have ordered another one for my nephew in his preferred colour!! They are both 8 years old and these bags are perfect for them! I would highly recommend this to anyone looking for a backpack with decent support for a younger person!
Great value, very light, useful separate pockets. Excellent so far. Used every weekend for going to festival
And cycling. Bright Color!
Bought this backpack to use for work as i was sick of carrying my lunch bag and handbag together. works brilliantly. really sturdy and the colour looks great. For the price it's well worth it.
Good lightweight rucksack that is excellent for bike use due its chest and hip straps. The colour (yellow) also makes it very visible as a cycling accessory. Would be good if the same rucksack could be produced in a reflective material for greater visibility on the road.
Lightweight, yellow, chest + waist straps
Better if reflective
I struggled between burgundy or yellow/grey Quechua Arpenaz 20 Hiking backpack before confirming my order. Selected the latter as the yellow looks bright on the website & I reckon it'll be great alert safety when I cycle. However to my disappointment as I received the package today, it is a dull dim dirty yellow backpack & nothing like the bright vibrant yellow shown on Web. Totally unhappy about the struggle choice!
Great lightweight backpack for running. Straps are positioned well to avoid rubbing or any bouncing of the bag. For the price, you'd be hard pressed to find a better alternative.
Lightweight, good value