Was very disappointed with this item and had to take back for a refund. Having purchased two of these previously I wanted to buy one for my mum to use. After setting it up for her, i was disappointed to find that reset the steps to 0 as instructed in the manual and as i normally did with the previous two i own and used. It seems the technology in it has changed.
The process to reset the steps is to hold the central button for 1.5 seconds. I'm sorry that your pedometer was not doing this but it could be a defect with that specific pedometer rather than the technology changing.
There is an FAQ available on the Geonaute website for this product should you need it:
You have the peace of mind to know that all Geonaute products are covered by a 2-year guarantee against defect and you can return as you have done or exchange.
Market Manager Nutrition,
Electronics and Accessories,
Even survived a trip in our washing machine. Lasted perfectly for nearly 2years, until it was stepped on accidentally when it got dropped. Will buy another.
Attaches greatly on the hip on clothing.