I kept on asking the sales exec if the product was tested and he repeatedly said yes. On using it i feel cheated. The suction of the mask/ goggles didnt work. The worst kit i have ever used. Will let am my fellow water sports entusiasts abt this poor product of decathlon
The goggles failed to keep water out
Thank you for taking the time to write about the Caribbean 100 Kit Adult. I'm sorry to read that this kit does not satisfy you.
I completely understand your dissatisfaction over the leakage, it can be a very unpleasant experience. These leaks are often due to a poor fit between the skirt (flexible portion) of the mask and the face, which is linked to the size of your mask.
In the fins kits / mask / snorkel we have a problem: we sell them by size shoe size and try to match a size of the fairest possible mask. Unfortunately this is not an exact science: big feet do not mean large head and vice versa. So you might have ended up with a mask that does not fit well to your face but with fins whose size you will. I request you to send me by replying to this message, the size of your mask in the kit and tell me if you think the mask is too small or too large. For this mask we have 4 different sizes of skirt.
You can follow this little procedure to check if the mask is good for your size:
Place it on your eyes and your nose without using the strap, take a deep breath through your nose and release it. If the mask holds, it means the size and shape are adapted to your face. It is also important that you pinch your nose through the mask in order to compensate for variations in pressure once underwater.
I invite you to any of our stores across India to exchange the mask for the right size. If that is not possible, please let me know if a larger or a smaller mask would be better, and I shall get it to you.
Our products have a 2 year guarantee period, so if you wish to return the product, you can do so as well at any store in India.
Have a nice day.
E-sport manager | Water Sports
Would consider an alternative
Thank you for your feedback. We are sorry to hear that you found some issues with our snorkeling kit. Here is the link where you can find alternative sets: https://www.decathlon.co.uk/C-313410-snorkeling-masks . You can also create your own kit thanks to our large selection of fins and masks.
Please return your current set to your local store or use online procedure for full refund or exchange.
Once again apologies for any inconvenience caused.
Used it non stop for 2 weeks in Greece. Worked perfectly. Flippers fit nicely in the case.
Perfect holiday snorkel set, very comfortable.
Had great fun with these snorkels and flippers. They come with their own carry bag which I managed to add a few more items to. Light enough to put in your suitcase. Fit was fine,
Really good price, good fit,
the snooker is cheap and has no valve on to stop water entering so one gets a mouthful of water should you forget to blow it out.
the flippers are great
snorkel is cheap
Thanks for your mail. You are correct, this particular set doesn't have a valve for purging the water from the snorkel, this is because it is the first price model (£11.99) designed to make the sport as accessible as possible, allowing people to experience it for the first time. If you plan on snorkeling more regularly, then I would recommend a the R'gomoove kit which has a snorkel with a purge valve + ergonomically designed fins:
If you would like to return or exchange your current set, please take it to your nearest store , or use the online process , where they will be happy to do so for you.
Ross Farrington Market Manager DECATHLON
I recommend this product and other products from decathlon