SOFT TENNIS CRICKET BALL

Hi Sunny, 
Thank you for your feedback on soft tennis ball, 8335766. I'm sorry for your experience with this product. Please head to the nearest store and you can request for a return with a customer expert. 
If you face any difficulties, please do reach out to me on tamara.george@decathlon.com, and I will be more than happy to assist. 

I have escalated this to our product team and they will look into this. We are continuously working on our quality of each product offered and will make sure to take the necessary measures to provide to you the best of cricket sports products.

Thank you once again for your valuable feedback 

Best Regards, 
Tamara
E-Sport Leader
FLX 

Hi Nitish, 
Thank you for your feedback on soft tennis ball for leisure cricket. I'm really sorry for the experience you have had with this product. I would like to assure you that we are currently improving the quality standards of all our soft tennis and hard tennis balls for leisure cricket. But will make a note of this with our quality team as well. 
For now, you can head to the nearest store and inquire with a customer service expert on a return for this ball. If you face any issues with this return, please feel free to contact me on tamara.george@decathlon.com, and I will be happy to help. 

Hope to have you back to review FLX's new range coming out in stores in October, as well!

Best Regards,
Tamara
E-Sport Leader
FLX

Hello Hari

I am the Product Manager for FLX. I am really sorry for this. Please do visit our nearest store and inquire for an exchange

Sajan

Dear Samir,

We are extremely sorry that the product was not up to your expectation. We are always working to improve the quality of the product. 

Product Manager
Anto