Can't complain about the performance as these shoes have performed well enough in the field (though it's worth mentioning I only walk occasionally in the less than arduous low country of the New Forest); however the mesh on the top of the shoes is fraying quite badly and the footbeds split on one of the pair after less than a year. The two year warranty seems a little optimistic.
Thanks for your feedback on the Forclaz 500 Helium hiking shoes. We regret to hear that you have not been completely satisfied with the backpack, we strive to provide the best products and I shall be sure to pass this valuable feedback on to the product manager. Our Southampton and Poole Decathlon stores are located quite close to the New Forest so should you remain dissatisfied, please pop in so we can of course offer a full refund or exchange if purchased within the last 12 months
Chris Allen UK Market Manager DECATHLON
Truly surprised. Ok, it was just first 5km fast walk, but more then enough to judge. I have usually problem with 95% od sports shoes at start, spend long month when buying new before finding the right one. This one fit on my feet perfectly in shop and perfectly on first fast walk. Had usually problems with 3 times more expensive shoes to get my feet used to.
New shoes, unopened, unused, just picked up(it was shipped to Armenia) had little scratch over the left side of right shoe. It is not teared, or bother me when I walk, but did not expect that when I order on-line and do not check when buying, one can give such attitude and send damaged shoes. :/ I even took a picture but I could not find place to add. I am insulted. Though it is very comfortable shoe, came right size and feels good. In hot weather my feet inside sweat. I tried in asphalt, in low lands with not much rocks, even with bikes they are good. It seams a bit big but overall they are comfortable. I would give 4.5 stars if it did not came with scratch.
Dear Vachik, I am sorry to hear the product arrived damaged. We take procautions so occurances like this shouldn't have happened. Please feel free to visit your nearest Decathlon where we will be happy to exchange the product for you. Apart from that we are glad you appreciate the comfort and quality of the Forclaz 500 Helium.
Quechua UK Product Expert
I've only ever Fell walked in winter, it took me by surprise how warm feet get in milder weather. This was my answer.
The insoles are perhaps the best quality I've seen in walking shoes, on a par with Salomon, probably better though. The midsole is soft and squashy under the foot, but not enough to make things feel vague. The outsole is quite stiff, certainly enough for it's intended use. It's also grippy enough on dry days.
The friction laces work fine. They do loosen a bit, but are quick to re-tighten -overall better than normal laces.
For a dry weather shoe, I can't see a need to look any further
Found these an excellent fit and very comfortable. However, whilst they have been worn extensively through the winter it is disappointing that the fabric parts at the front and side have deteriorated badly and worn through. All other component parts have worn well. Perhaps for a walking boot, the wrong material has been used.
I am sorry to hear that you have had issues with the Forclaz 500 helium hiking shoes. I have exactly the same pair and I pretty much wear them every day (admittedly round work for about 5 miles a day and use them out and about also) and I have not had any problems with them. I have found them to be a comfortable and reliable pair of shoes.
If you pop back in to your local store and you can either get them replaced or get a refund. I am hoping that this is a one off experience and would recommend giving them another go.
Christopher Penn | UK Product Trainer
i was looking for a pair of shoes for work. i am on my feet all day and i have problems with my feet, so look for something sturdy and comfortable. these completely fit the bill. i will definitely buy some more of these.
soft around the ankle.
I bought these over a pair of boots as they are more suited to the type of walking that I am doing. On the foot they feel like a beefy trail running shoe, as you might expect.
I've yet to give them a serious test but after a couple of months of use they still look virtually brand new so I expect them to be tough.
The lacing system is secure and they are pretty weatherproof, despite not having a waterproof membrane. As a result they can get quite warm.
Lightweight (compared to boot), durable.
I have tested this shoes in a forest and grass terrain. I have tested them in a 2 hours rain and they stay dry inside even after walking in a wet grass, even withot gaiters. Very comfortable inside but a little heavier. I guess it is because of the crosscontact sole. The sole works very well on dry and wet mud ot dry rock but it starting to slip on a wet rock.
Stay dry inside, very comfortable
a little heavier, but with very good drip
Previously wore an older pair of this type of shoe from Decathlon so when they nearing the end of their useful lifespan I automatically went back for another pair. These were the closest to what I previously wore and the exact same size. The right shoe felt a bit tight around the toe area on trying them on, but I purchased them anyway assuming they would maybe stretch slightly with a bit of time. Unfortunately they havent. My previous pair had ample space and were the exact same size. Never had issues with different size feet before!
Sturdy shoe, quick tie laces
Right shoe size slightly small
Thanks for your feedback on the Helium hiking shoes. I apologise for the discomfort caused from the pair you have recently purchased. I am certain we can exchange the model for you for another pair so see if it rectifies the problem, failing that we can look at a different model. Either drop into your local store or get in touch with our customer loyalty team online.
Chris Allen UK Market Manager DECATHLON