Had bought this for my chadar trek but the plastic facing the thermometer side cracked even after keeping it inside a pouch with other medicines and camera batteries. Not sure what caused it to crack.
Apologies for the inconvenience.
Thank you for taking out your valuable time to write a review for the product. The problem which you faced usually doesn't occur because at Decathlon our endeavour is to create products to serve the user at it's best. Kindly get this product exchanged at any Decathlon Store near you. For any further assistance please do not hesitate to contact me.
Not working the thermometer, im totally disappointed
Nothing to say
I sincerely apologize for the inconvenience caused to you. I request you to get the product replaced at your nearest Decathlon store. I believe it is a one off case that the thermometer is not functioning. I will check the product myself to re-ensure the functions are working as stated.
I ordered this multipurpose whistle because in the picture it is safety orange but the item i recieved was black.
The colour was not the same as on the website
I'm sorry you did not receive the orange whistle. This model comes in 4 colours but all linked to the same product code and this is not mentioned on the website or reflected in the product images.
I have asked our customer loyalty team to see if they can get our warehouse to pick and send you an orange compass and I will speak to the retail supplier to see if we can update the codes to have one per colour or at the very least to update the images and website to show that the compass can come in one of four colours.
Again my sincere apologies and thank you for bringing this to my attention.
David Daker Market Manager
Nutrition and Accessories
Took it on our Scout expedition to Estonia.
I didn't need to use the whistle but because we tried it before we left , we know it does sound well.
The compass was used a little and found the themoneter particularly useful! We did use this a lot throughout our expedition.
The themoneter was great.
I've bought 24+ of these for various reasons and they never fail to be sought after by Beavers, Clubs etc.
Add an LED maybe?