I understand that we all have different shaped heads and some helmets will simply not work. Tried the helmet in store and seemed comfortable and was impressed with the quality, look, weight, ventilation and price. The helmet cannot be faulted in these areas at all.
Unfortunately after around 30 minutes riding time the helmet creates a pressure point on my forehead and is uncomfortable at best and painful at worst. Only used 3 times so far and sadly I am advised that there is a no return policy so I am stuck potentially with a £40 ornament. I am disappointed as customer service is normally so good.
Don't get me wrong, it's a great quality helmet, but I have always found other manufacturers more open to working with you if a product isn't right for you.
Only reason for the 2 star review is because it is wasted money for me as I cannot get a refund.
I will contact you directly in order to find a suitable solution to your predicament.
Peter Lazarus, National Cycling Manager, DECATHLON
The helmet is light, well ventilated, easy
to adjust and good looking. I have two to them.
Comfortable, light, appears to be of quality construction. Personally, would have preferred slightly wider (chin) straps in the design, but they haven't proven to be too uncomfortable yet...
A very good, solid bike helmet which is also comfortable . I feel more confident wearing this on my head riding my electric bike than other more lightweight helmets. Plus, I wanted a bit of high viz in there, so this really came up trumps.
Bought for my 58.5cm head, um'd and ah'd over getting L and XL. Went with large. Great choice. Fits like a glove and as a result is so quiet on the road at speed. Good quality lid and obviously well thought through with regards to function and aesthetics. Really doesn't feel like you have a helmet on. Prevoiusly worn helmets by Bell, Limar and Specialized - the 900 is by far the best.
Great ventilation and felt lining right across the brow has dramatically reduced sweat beading onto my glasses - really nice touch B'Twin! Thanks!
I will be picking up another one shortly.