Comfortable and smart.
We are buying the 3rd one of the same type.. Nothing more to say right
Bought this cap for my son . The first day itself after use I saw that my sons hair is full wet. Later after inspection I observed that there are multiple tiny holes.
Highly disappointed with the product.
holes in the cap
Thank you for your feedback, and sorry for your experience. I am sure it can be uncomfortable. To clarify the usage, the mesh caps are not meant for keeping the hair dry- they are only meant to keep the hair in place. No swimming cap will keep the hair fully dry, but the best can be done by a silicone cap, which is also available in our stores. I invite you to visit any store in India and get your cap exchanged for something more suitable to your liking. If unsatisfied still, you are welcome to return the cap at any store as well. I will be at your disposal for any other help.
E-sport manager | Watersports
I know that the lycra caps dont keep water out but then no one in the shop told me about it. There was a boy in that area whom I had asked about swimming caps and he showed me this one and one other colour. But ideally he should have told me that there are 2 types of caps, one that is water proof and one that is not. I was buying for the first time for my 5 year old son who has just enrolled for a swimming class. Thanks to the wet hair he was down with fever in the first week itself. But since I had used this cap, I could not return it and bought another white colour silicone cap from your store. You can check your database. Please train your staff to be a little more proactive and talk to customers and educate them. Then cant act merely as traffic police and direct people. They have understand their needs and provide appropriate solutions. And for that they have to talk and ask questions. It would have saved my money, my son's health and the extra trip to your store.
That the material did not keep hair dry
Thank you for your review and feedback. I am very sorry for your and your son's experience which could easily have been avoided. We strive to improve with every feedback we get from our customers, and yours will help us to do the same. The store you made your purchase from shall be given the feedback and rest assured, should not repeat the same thing.
I hope you have a better experience in the future. We are at your disposal if anything else is required, have a great day.
E-sport manager | Watersports
Shouldn't a swimming hat be waterproof
Thank you for your feedback. There are several different swimming caps on the market but non of them can fully guaranty that your hair will stay dry after swimming. This model is made from mesh material which just help to keep all hair together and reduce number of them staying in the pool. Also this kind of fabric does not pull hair like some of the silicon one.
If you are looking for more water protection swimming caps then please return your current model to the nearest store for exchange. In each store we have at least 10 models of silicone or rubber swimming caps. Here is the link to our full online offer https://www.decathlon.co.uk/C-815227-swimming-caps
Once again apologies for any inconvenience caused.
KORNEL PINTARA DECATHLON
easy to put on great colour joyous blue!
light washable not plastic
I find this cap much more comfortable than a rubber one. Does not keep your hair dry but I wash it after swimming anyway. I do not have a problem using goggles with this cap you just have to be a bit more careful putting them on.
Very comfortable, dries quickly, good price.