All brands under Decathlon i.e. BTWIN, Quechua, Nabaiji etc has a 30-days return policy*, in case the product doesn’t satisfy you in terms of size, quality etc. you may return the product to us subject to satisfying the below points.


Brands that are not under Decathlon i.e. Yonex, Head, Molten etc. Alternatively, check your online purchase history and it will be indicated as "Sold and shipped by (seller's name)"

Clothing (Apparals,Footwear,Accessories etc...)30 Days30 Days30 days
Equipments (Bikes, Kayaks, Treadmill etc...)0 Days30 Days0 days
Food & Beverages, Hygiene Products, Safety Products, Clearance products etc...0 Days0 Days0 days

Quick guide - How can you return ?

Raise a return request

Go to Account >> Order & returns >> Select the product >> Return Product >> Select reason and confirm

Keep the product ready

Ensure that the product is unused, and in original and resalable condition.

Product will be picked up

Once the seller accepts your return, pick up agent will be sent to verify the quality of the product and pick it up

Few things to be taken care before Return/Replace/Exchange

Brand BoxMRP & RFID TagsUser GuideAccessories


How long can users return a Product from the Purchase date ?

The product can be returned within 30 days from the date of delivery, however Warranty remains as per the Sport post 30 days.

What are Non Returnable Products?

Following products are not returnable .i.e., not eligible for returns / replacement / exchange
  • Perishable Goods(Food & Drinks)
  • Products with Hygiene Concern (Innerwears & Undergarments)
  • Personal Safety Equipments
  • Clearance products

How to Return ?

The product in the Original Packing with MRP and RFID tags intact and the Product must be or in a condition that you will be willing to purchase again. There will be a product quality check done by decathlon or vendor partner at the time of pick up to validate the product is in the right condition as per the claim & is adhering to the policy of the company as mentioned. Decathlon holds the right to Refuse or Accept the Return as per the terms & conditions.
Apparel (Excluding hygiene - Inner wear, Swimming, personal protection masks)14 Days14 DaysNot Eligible
Footwear14 Days14 DaysNot Eligible
Electronics (Watches) Investment products (Treadmill, Fitness equipments, Bikes)Not Eligible7 days (manufacturing defects only)Not Eligible
NutritionNot EligibleNot EligibleNot Eligible
Personal protection equipment (Helmets, Carabiners, Harness)Not EligibleNot EligibleNot Eligible
Perishable GoodsNot EligibleNot EligibleNot Eligible
Hygiene concernNot EligibleNot EligibleNot Eligible