We sincerely apologize if your order did not arrive in perfect condition, and we are eager to rectify this immediately.
Reporting Window: Please contact our Customer Care team within 48 hours of delivery to report any damaged, defective, or incorrect items.
Resolution Process: Once the issue is verified, we will arrange a complimentary pickup and process a replacement or full refund following a brief quality inspection.
Our Commitment: Damaged or defective items are always replaced or refunded at no additional cost to you.