Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.More
Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.
If you're looking for reviews about our products, you' ll be able to find them directly on the product page.
In store i saw the image of the noodle and I thought it could also bend and take a shape of ring.
Great outfit for workout. Really liked the bright color and the quality.
I bought first time I am so happy good product everything is good
Worst packagings :(
The skiing pant that I bought is long in size.I am a little short person with respect to my waist measure.So the length of the pants should be adjustable.All the person among waist 32-35 does not have same leg length
I would like size USA 8 or UK 7.5 in exchange though. This is not possible online and is not as convenient an an amazon.in. Size exchange is not simultaneous with return.
i will never go for online shopping on this website
my parcel was delayed a lot
i did shopping of hiking wear which i was suppose to carry along to my trip, the goods arrived at your ahmedabad store after delay of 10 days. there was no communications from your side for same, neither tracking of goods was available
Dear Mr. Agarwal,
We are terribly sorry for unpleasant experience that you have had with regard to the delivery. The order that you had placed was a Click and Collect Order which means you place the order online and collect from the Store. These order placed have a lead time since the goods are dispatched from our warehouse located in Bangalore. For Ahmedabad the time taken is 7-8 days.
While we do not want any of our customers to go through this experience, the least we can assure is the communication from our end. I am sorry this did not happen as well for which we can take necessary steps to better this.
Please do know should you need any assistance from us you can call in on 76767 98989 and we will assure to have your problem fixed.
thank you decathlon.
Instead of refunds of cash on return, since exchange facility is not available you could provide with a wallet which could be used in the next purchase.
The package delivered was in a broken condition and all goods were coming out of it.Due to the poor packing all good s received are in bad condition and soiled,though they match the description given.Not expected out of such a reputed brand
This is certainly not a pleasing experience for any customer and we are sorry for you having faced this. If you could immediately drop in a mail to firstname.lastname@example.org with the order ID and if possible the images (if you have any) we can dig deeper and take this up with the necessary teams.
In the meanwhile, for all the difficulties faced we would be happy to refund you for the damaged products. Please contact us for this.
You can call on 76767 98989 and we will assist you immediately.