MRP : ₹ 5,999
Made In : France
Needed a cheap replacement for my buckled rear wheel. This one was the cheapest but best quality that I could find. Easy to fit and so far has been brill for the type of riding that I do. Only thing I would look to be improved on would be for a service that would tighten the spokes after the first few rides to ensure the wheel stays true.
Solid construction, easy to fit and looks good!
I reserved these wheels today. On collection, one was incomplete... To say the bloke was unhelpful is an understatement! He wouldn't even lend me a spanner so I could see if I could 'mod' the new wheel to fit! Another member of staff helped when the 'blokes' spine finally collapsed... although he didn't lend me a spanner, he did offer advice and support in how the problem could be rectified... In the end, my bike was fixed (by me). A bit of customer care training would be useful for 'bloke'.
The member of staff that actually helped me!
The clueless member of staff that didn't help me!
Dear sir,I have forwarded your comments onto the store concerned.My apologies for the unhelpful service you received.Regards,Peter Lazarus UK Market Manager - Decathlon
It took longer than expected in stead of 3 days it was 2 weeks
i wouldn't have minded i someone had contacted me to let me know about delay
staff very pleasent couldnt be more helpful
took longer then expected
Dear sir,I'm sorry to read that we did not communicate well enough with you on this occasion.I will forward your comments onto the relevant store.Regards,Peter Lazarus UK Market Manager - Decathlon
Great value for money, a lot cheaper than a Mavic rim or other brands but all in all a great product. Had to tighten a few spokes after the first ride, but I kind if expected that once everything had been bedded in. Hub bearings seem to be good quality, the wheel runs very quiet unlike most modern mavic rims. Would recommend this product to friends and family.
Price, quality, well put together wheel
Had to tighten a few spokes after first ride