I use boots for turnout due to previous injuries. I was really disappointed when I went to get my horse found the boot had turned up and he had opened up a previous injury. Sticking to the cheaper rubber boots.
, 40-49 years old, Woman
Response of the brand
Thank you for your mail. Apologies for the problems that you have had with this product. This is the first feedback we have had of this issue with the boots, and I will forward it on to the product team in France who are responsible for the design and manufacture of our products. In the mean time, if you could return the boots to one of our stores or via the online service, we can find an alternative model for you, or offer you a full refund. Best regards, Ross Farrington Market Manager DECATHLON