I bought this "FORCLAZ 100 HIGH MEN HIKING SHOES BROWN/RED QUECHUA" 11 months back for my trek. I used it for 2 treks till now and occasionally for my travel. Recently i realize that my left show sole is showing up cracks and pealing off. My right shoe is good. Initially i
though it might be because of my improper usage so checked my other pair of shoes which was bought from Decathlon more than 4 years back and the shoe sole is perfectly fine even after using it more than my new one. I visited whitefield store (bangalore) a month back but no response till now. Now
i can't use FORCLAZ 100 shoe for my future treks. I see this as a quality issue with the left shoe sole. Highly disappointed with the quality.
Thank you for your review on the Forclaz 100 Hiking Shoes. We are really glad to know that you have used our shoes for more than 4 years and would like to thank you for keeping the trust to go for another one.
I would request you to read the below information to understand the usage and the possible reasons how the issue would have happened with the shoe.
1. Manufacturing defect.
2. Improper Usage: This shoe is meant for a full day hiking on the mountain. If you use it for more than a day, the shoes won't provide the features we have mentioned. eg: Cushioning is guaranteed by the EVA sole which compresses after a day of use, and it takes a couple of days to regain its original size. Which means you will have less comfort if you use it for more than a day.
3. Our Shoes are not meant to be used for a bike ride. The engine heat melts the glue, which could also be the reason why the sole has come off.
We sincerely apologise for the unpleasant experience you have had with us. Kindly visit the store and meet Mr. Sabir Rahim, who handles the Mountain Sports department at the Whitefield store who will be able to help you with this.
Please write back to me if you need any further help.
At your Service,
Varun NAIR WEB.MARK DECATHLON
Build Quality is Good, Comfortable to wear, Waterproofing is as good as advertised.
The Quechua products are great in design,
I have got two pairs of these one of them is old and another new except manufacturing defect no problem since now close to 5 years.My experiences are here
1.Used on My Papsura Expedition with excellent support till Camp
2.Used it for climbing Mt.Stok Kangri, Mt.Gulap Kangri and Mt. Matho Kangri in Leh recently .Did full expedition using these.
3.Used it for Kailash Mansarovar Yatra and provided excellent support.
THANKS AND KEEP DESIGNING GREAT PRODUCTS FOR HUMAN RACE TO MOUNTAINS.
The shoes are of very good quality, premium looking and sturdy build. The grip in rough terrains of the trek are very tight, giving you confidence. The ankle support is very important in uneven surfaces and it does its job well. The shoes are flexible enough for any kind of rough and uneven surface, and waterproof to keep the moisture out.
I purchased the pair from Decathlon Sohna road, December 2016, wore these on an overseas trip,
the boots are comfortable
Supports the foot quite firmly inducing confidence, no matter what the trail is like.
In cold keeps feet warm
Had used only for about three to four times when the seam on the shoe tongue came off exposing the foam and padding inside.
On my return to India I called up Decathlon, without any questions asked the pair of boots were replaced - much appreciated.
I have always liked the focus that the Decathlon staff have towards customer service, this incident (replacement of the defective boots) reaffirms my belief, I am associated with a Brand that cares about its customers
The product is awesome and it gave great grip on uneven / slippery surfaces. I used this shoes for my KetharKanth trekking program. I spent around rs.4000 for buying this. The guys who bought the similar products for lesser price in online also came along with me for the trekking. The difference is I paid rs.4000 for buying these shoes and they paid more to doctors for healing their fracture / knee pain after the trekking. Guys go for good products from authenticated stores. Safety is more important
The grip on uneven / Slippery surfaces Water proof
Its color and style!
I bought this shoe in the month of April and it was fine till my first trek but it got damaged during my second trek . The black leather strip in the front developed a hole out of nowhere and this shoe has been rendered useless . I bought it from DECATHLON MOHALI . What about the warranty ? Will i get a replacement ?
Life is very short and gets damaged
Thank you for your feedback on the Forclaz 100 hiking boots.
Please note, we do not recommend these boots for trekking. The Forclaz 100 boots are designed for day-long mountain hikes on easy paths in all weather conditions.
For trekking we suggest the Forclaz 500 or 600 range of boots.
Like everything else from Decathlon, these boots also come with a minimum warranty of 2 years on manufacturing faults and defects. However, improper usage, user error and wear&tear is not a part of this warranty.
Though I suggest you take your boots to Mohali store for inspection and the store team will be able to help you out with a refund or an exchange should your boots are in warranty.
I am available in case you have any further queries.
Many thanks and regards,
Product Trainer & Community Manager-Mountain Sports
I am very disappointed on your product.
l slipped and fall down many times even on rocks
Thank you for your feedback on the Forclaz 100 hiking boots. Forclaz 100 Shoe is designed for day long hiking on easy trails, and it is not suitable for trekking. Please refer the below link to have know the usage of this product: http://www.decathlon.in/p/8287390_quechua-forclaz-100-men-s-high-waterproof-hiking-shoes-brown.html
I would request you to visit our store or write back to me, so that we can understand more about the purpose and help you choose the right shoes.
Thanks & Regards,
Varun Nair E-Sport Manager DECATHLON
I bought this shoe in a Decathlon showroom. It looked comfortable when I tried there but after using it for two days both my foot really hurts bad. The main problem is the shoe has a arch shape inside and I am flatfoot where both my foot do not support arch. I am not sure if it could be returned as I have already used it for couple of days. I bought it for Rs.4000 and now I dread to wear and walk. I would never go hiking with this shoes as it would torture my foot. Do not buy if you are flat foot. My 4K is gone in the drain now.
Waterproof, Looks nice
Vey slippery on granite floor with water, Heavy