I bought this for specific use as a daypack during my recent trek to the Everest Base Camp. The main irritant was lack of any external pockets except one on the flap. The insides of the pack were like a Black Hole & I had to use a headlamp even during the day to see the contents. The mesh pockets on the sides could not take the weight of the 750 ml bottles & developed holes in no time.
Overall an unsatisfactory product & not recommended for hiking/trekking.
Thanks for your valuable time to review the Arpenaz 30 hiking backpack by quechua. I apologise for the inconvenience caused to you on your amazing adventure to the base camp of mighty Everest.
To give you a small insight on the major features of a backpack that you need for a trek,
1. Back padding to give you support and maintain the shape even when loaded
2. Cushioned shoulder straps for comfort
3. Ventilation at the back to keep it away from the sweat
The Arpenaz 30 backpack is designed for hiking(one day) activity on the lowlands and the kind of gear a user carries is not same as your requirement. If your requirement is a daypack for treks, I request you to consider the Forclaz 30 air backpack by Quechua (Link: https://m.decathlon.in/p/8332422_forclaz-30-air-hiking-backpack-black-red.html) which has the answer for the issues you faced on your trek.
I apologise again for the inconvenience caused to you and request you kindly to visit any of our stores closer to you and get the Arpenaz 30 backpack exchanged for the Forclaz 30 (if you like it) or seek for a refund.
I stay available if you need any further assistance with our products or services in the future.
Nice Backpk, Suggested for Trekkers
Very attractive and useful
Very good product and big size
Best hiking backpack, very comfortable, easy to hiking.
Awesome bag for 2-3 days tour. Enough storage space for carrying 4 pairs of cloths and other travel compulsory items. Stitching and material quality is simply superb
I had used it for my 3 day Jaipur trip. Excellent for short trips. Very comfortable and cool.
Padding of straps and back, shape and size
A good hiking product from Decathalon. I like itz quality of stitching and easy to wear.At last itz price very reasonable compairing to other companys products. The costumer service is very good. Once again thank you Decathalon.
This is definitely the worst purchase i have ever made from decathlon , i purchased this bag just before my trip to laddakh . While putting few stuff (soft stuffs , like towel , portable blanket) it gave up , i mean the stitching at the top just tore . I donot at all recommend this product .
Didnt like the product at all.its a cheap quality
Hello Mr. Dipankar,
Thanks for your feedback on the Arpenaz 30 backpack. I apologize for the inconvenience caused to you.
Just to add an insight into the backpacks by Quechua, all our backpacks are tested by users(hikers) in real time on hikers for quality and comfort, also in laboratory under similar conditions a user will find on a hike. This also allows us to assure a 2 year replacement warranty on all our products. Attaching a video of test for your reference - https://www.youtube.com/watch?v=_P8UBg1fYuY.
Now with the bag you have I believe there is a manufacturing defect and I request you kindly to visit any of our stores closer to you and get an exchange for the same.
I stay available if you need any further assistance with our products in future.