Already changed to two different size still not perfect
Hello Sir,Apologies for the inconvenience. Thank you for taking out your valuable time to write a review for the Soft 300 Knee Brace – Black.The problem which you faced usually doesn't occur but since it has happened with you we would like to know the purpose for which it is been used.
Aptonia supports are recommended for sports usage only and not for medical purpose. You can use these supports as a preventive measure, as SOFT 300 is a knee proprioceptive designed to exert pressure on your knee to maintain joint properly.
I would also like to guide you how to select an apt size.
How to choose the size of your knee pad?It is important to carefully choose the size of your knee pad so that it does not slip and keeps your knee well. To do this, take a meter, place it on your leg tightly 8 cm above the kneecap (lower thigh) and take the circumference. The measurement is between:· 36-39 cm: take a size 1· 39-43 cm: take a size 2· 43-47 cm: take a size 3 Since you are facing this issue I would like to request you to please get this product exchanged at any Decathlon Store near you. We will provide you a new support.
Sincere apologies again as at Decathlon our endeavour is to create products to serve the user at its best.
For any further assistance please do not hesitate to contact me.
Aman ARORA RSP.GST DECATHLON
Grip is good
It been 2 weeks of using, perfect fit and comfort for all gym activities. Will be ordering more as my friends ask me to purchase same. Please reduce the delivery charges....
I liked this product as it has given the required support to my knees. How ever, I have to see how it works for longer duration and its elasticity
Product is very comfortable and excellent performance
Serves my purpose well
Good compression and support during workouts.
Lot of labels, RFID tags etc.
I bought the product and asked the sales person what size will suit me. He has given me 3 no. size. It's oversize and need to be replaced.
I liked the material of the product.
I choose knee brace size according to suggestion of decathlon executives.It was perfect at that time with in 5-7 days of use in gym(walking and normal exercise) both braces got loose.Now it get wrinkled again and again .I have to adjust and stretch after every 5 minutes.I choose decathlon product because of brand image otherwise I could have choosen cheaper options available at Amazon.Not satisfied
I liked the store, professional executives.
Product is not good
Thank you for your feedback and apologies for the inconvenience caused. I would like to know which size you have purchased as this generally occurs due to a sizing issue. I would suggest you to try a smaller size of the same support, before that it is important for us to re-check what is the correct size for you.
If there is an issue with the elastic band on the edge of the support it could cause the wrinkles.
I hope to find the best solution to the issue you have faced.
Brand Manager DECATHLON
I am very satisfied with knee cap I have already gone through ACL surgery , grip of knee cap is appropriate & no aching for longer use.
everything elasticity,shape,grip on knee