MRP : ₹ 4,499
Made In : China,Vietnam
Very poor quality of shoes never expected such a product from quechua upon tht thy hardly used these shoes and there s a cut and damage in shoes and the customer care says it can't be exchanged or refund
Thank you for taking your time to provide us your valuable feedback, this helps us improve continuously.
I apologize that the product has not met your expectations. To give you an insight, this shoe is made for nature hiking to keep your feet dry and cool.
As discussed on call, the damage on the shoe seems to have happened due to a cut from an external source.
The warranty on the shoe covers manufacturing defects and stitching. As this was not the case for this pair, that's why our team refused for a replacement.
I would request you to highlight any other issue faced with our products, this helps us serve you better
I stay available for any further queries related to our products and services.
Best paired with waterproof socks
Light weight, waterproof ( drains water quickly) and comfortably fits in.
Is that product durable or not???
Good delivery. Correct size. Simply did not fell comfortable and the heel always slipped. The size was perfect, but even though other, older Quechua shoes were perfect, this new design is a fail for me. After bearing with them for a couple of weeks and a collective time use of less than 5 days, I dropped them off in a charity bin - maybe someone else can make better use of them.
Thanks for the feedback on the Forclaz 500 hiking shoe and I apologise for the discomfort caused. I have passed your feedback onto the product design team. Thanks again.
Chris | Market Manager
This shoe is perfect for hot weather trekking. I have been using it for more than 1 year still in perfect shape. It keeps the foot cool. I would not recommend it for daily use as its sole is little hard.
Color of the shoe doesn't match w
Thank you for writing to us regarding the Forclaz 500 Fresh Shoes. We regret to hear that you have received a different colour from what you have ordered. It would be great if you could share the picture of the shoe you have received so that we could understand and rectify the mismatch. In the meanwhile, I would request you to visit our stores or write to firstname.lastname@example.org for an exchange or refund.
I apologize for the inconveniences caused.
Very good and light.