It looks fantastic and seems sturdy. However, the fastening system doesn't work. As I was tightening the bolt the steering bar could always move independently of the wheel. At the end something snapped inside it and the tightening bolt just spins in place. Too bad as my son was so excited when he saw it and can't use it.
Sorry to hear that you've had problems with the tightening of the steerer causing the bars to turn and not the wheel also. I'd suggest you take it back to your local store for an exchange and see if there is someone there who can build the new one for you. Most stores would do this free of charge.
Rob Basnett b'Twin Product Expert DECATHLON
My grandson had a plastic scoot along trike like most kids, we got this balance bike as the next stage. Our 3 kids all had the traditional stabilizers so was sceptical but he got straight on and was riding like he'd had this bike for months, a real must have if you want a simle transition from 'baby' trike to 'big' bike.
Ease of change from scooting a trike to bike