I have used the VE730 elliptical for about 250km, when the belt broke. Your after service link gives no help, no way to order a part, no link to local repair services nor any help? I spent a lot of money on this machine. How can I buy a replacement belt?
Thank you for reviewing the product "Shape+ cross trainer", we apologies for the inconvenience caused.
Request you to please call the Decathlon store nearest to your house, for us to coordinate & send our workshop technician to repair the machine, if the machine is still under warranty i.e., purchase made in less than 2 years the spare will be replaced for free.
We stay available!
HIMANSHU SITANI Commercial Manager DECATHLON
I HAVE BOUGHT VE730 DOMYOS OF SAME PRICE WHICH WAS AVAILABLE ON DECATHLON. AFTER 120 KMS OF EXERCISE IT STARTED GIVING SOME NOISE FROM THE MAIN BODY OF THE MACHINE I DONT NO WHAT TO DO?
Thank you for reviewing Domyos Shape Plus Cross trainer. We sincerely apologise for the inconvenience caused.
The following link : http://sav.domyos.in/sav/ve-730-n54587 gives a detailed solution with videos for any type of noise problem that comes from the cross trainer. This might help you in resolving the noise issue.
If the issue is still not resolved we request you to call on the number 7676798989 or contact your nearest Decathlon store and ask for after sales service.
Please feel free to write in if required.
Neha Mohanty E-Sport Manager DECATHLON
Bought for my wife and I (50s) to stay active. Easy to assemble, very sturdy, whisper-quiet, very smooth, easy to use panel. Tried at Decathlon store before we bought
Being a Personal Trainer, I use this XTrainer on a daily basis, and after numerous sessions in the last month, no problems have arisen. Assembly could be difficult if the front shroud is fitted before front post is secured, just read instructions as you go.
Very sturdy and smooth foot and arm action-no clonking
Very smooth-felt like the ones at the gym
Great product. Can really see myself knitting out my garage into a small gym with other similar equipment.
Sturdy and smooth
Very smooth action and easy to use
So far so good but early days as it was a Christmas present.
Easy to assemble
Came with a European mains plug and not uk
make sure yours comes with a UK plug and allow a couple of hours to put together - but a great machine
Relatively easy to build and great quality
No UK Plug!
I'm very sorry for your issue with Shape+ cross trainer. Usually every Fitness machines come with the UK plug so very strange to hear that. Again apologize and I suggest to go to the nearest Decathlon Store and ask for free a UK plug.
Nicola Barnabo Fitness Market Manager DECATHLON