Bottle leaks .....highly disappointed with this product
Hello Ritu Madam,
Thanks for your feedback on 0.8L Tritan bottle.I apologise for the inconvenience caused to you.
Just to tell you that it happens in rare cases that the seal of the cap is detached so that the product is no longer waterproof.
This is probably the case for your bottle and I would request you to kindly visit any of our Decathlon store which is closer by you and happily exchange it.
Hope to see you soon:)
For further assistance,I stay available.
Country Sports Leader
I really like this bottle very much. It is my second bottle and using it since last three weeks. but giving it two star because of some unacceptable reason.
Today i noticed that when bottle get tilted then water start leaking from the cap. If this is going to happen, then no use buying bottles so costly and i will not recommend others to buy it.
While there was wrong with the my previous bottle.
It happens in all the bottles or it is happening only with my bottle.
Sorry decathlon but this must not happen
Thanks for your feedback on our Hiking Bottle, I apologize that the bottle you received has a defect.
At Decathlon, we strive to have the best quality products and we ensure this with multiple layers of checks on all our products. The issue of leakage is not normal, hence I will pass your feedback to the respective teams immediately.
Your Satisfaction is our core Motive, I request you to please visit any Decathlon Store close to you to get an Exchange or a Refund. Our team will help you find the best solution possible.
I stay at your disposal.
I bought two of these bottles, one for myself and one for a friend. We were using this bottle fine during our travel, it has a nice handle for tying to one's rucksack and even if not, that handle makes it easier to carry in hand too.
Everything was fine, until my friend gave it to the maid to wash. That's when the "TRANSPARENT RUBBER RIM" under the cap would've got lost. We went to the decathlon store in ansal plaza delhi to exchange it or get it fixed, but were disappointed to learn that none of that could be possible. So now my friend's bottle is a waste, because without that rim, the bottle leaks!!
And trust me,i wouldn't blame the maid for this. Knowing how fragile the rim is, i carefully washed my bottle, and to my horror, while rinsing, i realised i'd lost the rim of my bottle too.And since i was aware of what had happened with my friend's bottle, i asked my maid to look around in the sink and all over the kitchen to find it. A rim so fragile and transparent, i really didn't notice it coming off while washing.
I believe its a waste without that transparent rim, and one wouldn't know if they lost it while washing, possibility of which is extremely high!!
I think the company should make either extra rims available or exchange such bottles. My friend is planning to use it for plants in the garden, too expensive for a vase, isnt it?
A good bottle at an affordable price. Looks trendy
The cap of this bottle can't go in the dishwasher because after that the bottle leaks!
Great bottle also got the insulating cover last time we we in store.