The first time when I replaced my bike's tire due to crack found all over it .At that instance I thought it must be defected product.but soon after that replacement I faced same problem again but this time they denied replacement saying that they are wearable parts but in my opinion cracks won't happen because of that reason. so it is better to go for other tire brands.
Thank you for taking the time to give us your feedback. Tires are a very difficult component to assess because they are subjected to wear and tear. The life of the tires also depends on the storage and usage (tire pressure) etc. But cracks on the tires is a feedback that I will pass on to the product manager. If it is ok for you, we will need to get in touch with you for more details. Apologies for the bad experience you have had to experience with the tires.
very comfort and stylish good for mountain bikers good quality and low weight
>Front wheel loosening was just due to the new and shiny parts in the initial weeks. Never faced it after regular usage.
>As promised by the shop head, Fork oil leakage is reducing with usage
>There is only one complaint or rather a suggestion: I expect the rear spoke tension to remain stiff and not get loose upon "slightly moderate to moderate" offroading.
Apart from this I'm quite satisfied with the bike
Shimano Altus derailleur had to be fine tuned.
One problem, if I can say, the front suspension lock adjuster knob is coming off.
I decided to get my cycle from DECATHLON THANE directly as a checkup is done after the purchase. The Shimano ALTUS 9SPD works like a charm. The shifters have a good feel to them. The Hayes Hydraulic Brakes have Good modulation and power. The suspension works really well. I need to ride it without preload as my weight isn't enough to push it down (sag). The seats were not upto my expectations but were decent. This cycle is perfect for highway cycling (road bikes are better but this is more comfy). I would totally recommend this bike to any intermediate riders.
I bought this bicycle last year. One of the reasons to go with this bicycle was the attractive florescent colour. But, i have noticed that the color is fading away. There was a big difference within 6 months and, when I enquired, at the decathlon store from where I purchased this bicycle, i was told that fading is not covered under warranty. A big let down.
The color of the bicycle fading away
Thank you for taking the time to give us your feedback. The bike, I believe, we are speaking about is the rockrider 340. Its has 2 glowing (fluorescence) colors, yellow and orange. These colors will fade if the bike is stored at extreme conditions specially heat and rain. However, I will take your feedback and forward it to Btwin Team.
Deepak Babu E-sport manager DECATHLON