Device broken with the first day of use
Just wear in hand and its band broke
Thanks for taking the time to write to us,
We are really sorry for this to happen, you can visit to your nearest Decathlon store, they will help you to find the best possible solution.
Hope I was able to solve your concern. For further assistance, please feel free to write back to us.
it is a real challenge setting up this HRM! you really have to be tech savvy and that i am not I go forward bravely Jude
The bluetooth spec mentioned it is compatible with all common activity apps.
When trying to pair it doesn't work and request a pairing code.
After some research on the geonaute website it appears it can only be paired to a endomono and runtastic pro.
I would not recommend this heart rate monitor
great piece of kit, works all the time, no issues
It always took me sooooo long to connect! Once it is connected, it will hang after around ten mints and connect again! So difficult to use!
I'm sorry to hear that you have had issues connecting to your Onrhythm500 HRM.
There are two points you can check:
Do you moisten the sensors on your belt?
Is the batter well charged?
If you are able to return to store we can offer check with a replacement battery for you or offer an exchange or refund.
Market Manager Nutrition,
Electronics and Accessories,