It always took me sooooo long to connect! Once it is connected, it will hang after around ten mints and connect again! So difficult to use!
I'm sorry to hear that you have had issues connecting to your Onrhythm500 HRM.
There are two points you can check:
Do you moisten the sensors on your belt?
Is the batter well charged?
If you are able to return to store we can offer check with a replacement battery for you or offer an exchange or refund.
Market Manager Nutrition,
Electronics and Accessories,