Oh no! We're so sorry to hear an item is missing from your order. Let's track it down for you!
One quick check: Sometimes, for larger orders, we have to ship items in different packages. Your missing item might be in a second box that's still on its way!
If not, please email our team at [email protected] within 48 hours of delivery. This is super important!
In your email, please include:
* Your Order ID
* Which item is missing
* A few photos of the package you received
* A quick note if the box looked tampered with or damaged
Our team will jump on this, investigate, and get back to you within 48 hours. We'll get this sorted!
