I bought this basket for my 7 year old kid as an accessory for her cycle that we purchased few months back from Decathlon. I was told that it would be easy to install and the basket is light weight. Yes it did weight less. But I found it difficult to install it myself since the screw driver specifically needed to install this was not in the kit provided. But somehow I managed to set it up. Unfortunately the piece that acts as a connector between the basket and the cycle itself weighed so much that my daughter found it difficult to ride the cycle. She couldn't balance herself. Quality wise it is good, but not usability wise.
Hi Mr. Prakash!
Thank you for your valuable feedback. We regret any inconvenience caused due to the directions provided to you for the product, at the Decathlon Store. We would advise you to please visit the nearest Decathlon Store along with your child's cycle for the workshop staff to correctly fix the basket to the cycle. Further, if you are not satisfied with the product we advise you to contact the Customer Relations Personnel at the store for an exchange. We hope this is helpful to you.
this pannier is way to heavy for a child's bike.. the handle feels too heavy and the bike steers on one side on its own
Thank you for taking the time to give us your feedback. The basket is for a 24" bike. The weight will be a problem only if it is fixed on a bike smaller than a 24" bike. However, I will forward your feedback to the product engineer and we will try to improve the product based on your review. If you are absolutely unhappy with the product and if the product in a saleable condition you can return it to the store you purchased it from.
Deepak Babu E-sport manager DECATHLON
Daughter wanted a basket on her bicycle and this is perfect. Absolutely no complaints. Order was put in and it was dispatched promptly and within the alloted delivery time. Excellent service, thank you.
Easy to attach, lightweight, perfect.
Plastic handle left off. Not comfortable in hand.
Brilliant service from Decathlon, I'd looked for a basket for my daughters bike for weeks (after she loved the one on the hire bikes we'd recently used at a Yeloh camp site in France). All were too big, too wobbly as they were just attached with leather straps, or too baby'ish.
I phoned my local Decathlon store in Reading who couldn't have been more helpful, but had to order online as we live too far away to buy it in-store. The P&P charges were reasonable and the item arrived well packaged the next day.
It took around 15 mins to fit, the bracket is good quality, came with all the fixings, and rubber spacer strips needed.
It's a great size for my daughters toys or school book bag, holds firm even over bumpy terrain (read kerbs!) and is easily detached if she wants to take the basket with her. She's planning to use it later today when we go blackberry picking.
Great service and an excellent product from Decathlon. We couldn't be happier. Thank you.
Size, weight, ease of fitting, quality of bracket