INSTALLATION

Can I get help without a technician visiting?

What should I do before the technician arrives for service or installation?

What happens after the warranty expires for equipment and spare parts?

What is NOT covered under warranty for equipment and spare part? (Exclusions)

How do I claim my warranty for equipment and spare parts?

What is the standard warranty coverage on equipment and spare parts?

Where can I find assembly videos for Decathlon equipment?

Does the internal drive belts of bikes and ellipticals need lubrication like a treadmill?

How do I clean my equipment?

Do I need to plug in my bike/elliptical?

Why does my machine feel "wobbly" or unstable?

My bike/elliptical is making a "squeaking" noise. What should I do?

The belt seems to be sliding to one side. Is this a defect?

How often should I lubricate the running belt?

Does my treadmill need a stabilizer?

Can I install the treadmill myself?

What happens if I notice damage or a missing part during unboxing?

Where can I track my installation status?

What if my home is in a "Non-Serviceable" area?

When will the technician arrive to install my product?

How do I schedule my installation?

What are the installation/repair charges for table tennis board?

What are the installation/repair charges for rack (except Rack 900)?

What are the installation/repair charges for bench?

What are the installation/repair charges for rower/rowing machine?

What are the installation/repair charges for home bike?

What are the installation/repair charges for ellipticals/ebikes?

What are the installation/repair charges for trampoline?

What are the installation/repair charges for basketball hoop?

What are the installation/repair charges for Rack 900?

What are the installation/repair charges for home gyms?

What is the installation/repair charges for treadmills?

Why do I have to pay for the installation?

If I opt for installation service, what do I get?

What to do in case I have to get equipment installed?

...